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ARTICLE 1 – APPLICABILITY
The Terms and Conditions of Sale (hereinafter: Conditions) apply to all offers, orders, and agreements of Labareau B.V. (hereinafter: Labareau).
Deviations from and additions to these Conditions must be agreed upon in writing with Labareau. (Tacit) deviations from these Conditions do not give any rights for future orders or agreements.
If a provision in these terms and conditions is null and void, the other provisions will remain valid. You must agree to new provisions. These will correspond as much as possible with the past null or voided provisions.
ARTICLE 2. WHO ARE WE?
Labareau B.V.
Hendrik Jacobzstraat 3H
1075 PA Amsterdam
Phone number: 020-8545161
Email address: info@labareau.com
Chamber of Commerce number: 82202257
VAT identification number: NL862374571B01
ARTICLE 3. OFFERS/ESTABLISHMENTS OF THE AGREEMENTS
All offers on the Labareau website are non-binding (unless otherwise indicated). Labareau has the right to change the prices, in particular when this is necessary on the basis of (legal) regulations. In that case, you have the option to cancel the order free of charge.
The assortment of the Products contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed so that you can make a good assessment of the offer.
Obvious mistakes or obvious errors in the assortment are not binding to Labareau.
Changes may occur in the appearance and packaging of the products after renewals of the assortment. You cannot make a complaint about defects found if it concerns changes in the product as mentioned above.
We have made every effort to display the colors and images of our products as accurately as possible as it appears at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Labareau does its best to keep the website as up-to-date as possible. It is possible that a product is no longer available. In this case, Labareau will contact you as soon as possible.
When placing an order on the Labareau website, the agreement with Labareau is concluded the moment Labareau has confirmed the order to you by email. As long as the receipt has not been confirmed by Labareau, you can still terminate the agreement.
Labareau is allowed to refuse orders or to attach certain conditions to the delivery. If Labareau does not accept an order, this will be communicated within three working days of receipt of the order.
After an order has been placed, Labareau will send a confirmation email stating the total costs, including shipping and handling costs.
ARTICLE 4. PRICES AND PAYMENTS
The prices stated for the products are in euros including VAT and are subject to price changes, programming errors, and typing errors. The administration and shipping costs are for your account and depend on where you live. This will be specified by Labareau when placing the order.
You pay for the Products in the manner as stated on the website. Via the webshop, you have the option to pay via iDeal/Credit card/other payment options. The moment you choose the payment option, you will be redirected to the website of this third party. The payment information will be treated confidentially by Labareau.
If you do not agree with an order confirmation or with an invoice from Labareau, you must inform Labareau in writing within 14 days of receipt. If you do not do this, the invoiced amount will be considered as recognized.
Objections to the invoice do not suspend any payment obligation you may have.
ARTICLE 5. DELIVERY
Unless otherwise specified, Labareau will ship the Products to the address specified in writing when ordering.
Labareau ships all orders within five working days after receipt of payment to the delivery address indicated on the order. If Labareau deviates from this for certain reasons, you will be notified by email.
Delivery times are approximate only and the mere exceeding of a promised delivery date is not a failure of Labareau.
Labareau is authorized to deliver the order in parts and to make use of third parties for the execution of your order(s).
ARTICLE 6. COMPLAINTS AND RETURNS
If you do not wish to use a product for whatever reason, you have the right to return the product to Labareau within 14 (fourteen) days after delivery of the product. If you want to do this, you must report this in writing to Labareau within the cooling-off period or by filling in the withdrawal form, which can be found on the Labareau website.
You must handle the product and packaging with care during the cooling-off period. This means that you may only handle and inspect the product as you would be allowed to do in the store. If, as a result of your handling of the product and the packaging, the product decreases in value and is no longer salable, you must reimburse Labareau for this decrease in value.
You must return the Product(s) in the original, undamaged packaging. Opened or damaged packaging will not be taken back. Opening the package means that you wish to keep the products.
The costs for transport of returns are for your own account.
If you have made use of your right of withdrawal and the product(s) have been returned by Labareau, Labareau will refund your payments via the same payment method that you used.
Labareau will not accept returns if:
(a) the product has been used;
(b) you yourself have attempted to repair a defect;
(c) the operating instructions and/or instructions for use have not been followed.
If the agreement is terminated by you for a cause attributable to you or if the agreement is canceled by you without your right of withdrawal, you are obliged to reimburse all costs incurred by Labareau and all resulting financial consequences (for example, loss of profit) for Labareau due to non-performance of the agreement.
ARTICLE 7. INTELLECTUAL PROPERTY
All information on the Labareau website, including but not limited to photos, images, texts, and illustrations, with the exception of all that is already protected under an existing intellectual property right, is the property of Labareau. It is therefore not allowed to copy, publish, change, upload, send, distribute or in any way publicly disclose anything from this website.
The brands and logos used and depicted on this site are the property of Labareau. To protect its interests, Labareau will take legal action against all possible infringements to protect its intellectual property rights.
ARTICLE 8. MEDICAL ADVICE, RECOMMENDATIONS, AND ALLERGIES
The information on Labareau’s website does not constitute medical advice and Labareau is not intended to treat skin problems.
Labareau takes the greatest possible care when developing its products. However, in exceptional cases, an allergic reaction or irritation may occur when using Labareau’s products. Every skin is different and therefore we cannot predict when an allergic reaction may occur. Stop using any product if it causes an allergic reaction, sensitization, or irritation (redness, itching, burning, scaling, pain, or other symptoms). Labareau is not responsible for allergic skin reactions. That is why Labareau advises to always using a small amount of a product in a less visible place for structural use of the product. This also applies to a new skincare line or the purchase of a product that you have used before.
Labareau only provides information and recommendations regarding the purchase of make-up and skincare products. The information and recommendations presented herein are solely a representation of Labareau’s opinion, ideas, and knowledge of the products mentioned. Everyone has the right to judge products according to her or his personal criteria and to disagree with Labareau.
The website of Labareau may express the views of users of the products. The mere fact that these opinions are expressed on the site should not be inferred that Labareau endorses them.
ARTICLE 9. PRIVACY AND OTHER PROVISIONS
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Questions about the Terms of Service should be sent to us at support@labareau.com
ARTICLE 10. APPLICABLE LAW AND COMPETENT COURT
Only Dutch law applies to the purchase of the products from Labareau to which these general terms and conditions apply.
All disputes between parties arising from offers and agreements will be submitted exclusively to the competent court in the Netherlands.
You can also first submit any disputes online to a Dutch disputes body via the ODR platform (http://ec.europa.eu/consumers/odr/). However, Labareau has no obligation to cooperate with this method of dispute resolution.